z7com Privacy Policy

1. Introduction & Scope

1.1 z7com ("the Platform", "we", "us") is committed to protecting and respecting the privacy of all users ("you", "the Player") who access or use the services available at z7com.vip.

1.2 This Privacy Policy explains how z7com collects, uses, stores, shares, and protects personal information in connection with your registration and use of the Platform's online casino and sports betting services, including cricket betting, slots, live casino, and crash game products.

1.3 This Policy applies to all data collected through z7com.vip, including data collected via mobile browsers and any related communications channels (such as email and live chat support). It does not apply to third-party websites or services that may be linked from the Platform.

1.4 By registering a z7com account or continuing to use the Platform, you acknowledge that you have read, understood, and consent to the data practices described in this Policy.

2. Information We Collect

2.1 Registration Data. When you create a z7com account, we collect: your full name, Pakistani mobile number, date of birth (for age verification), and the password you create. Email address may be collected optionally.

2.2 Identity Verification (KYC) Data. To comply with anti-money laundering obligations and to verify player age, z7com may request: a copy of a government-issued identity document (CNIC, passport), and/or proof of payment method ownership. KYC documents are processed securely and retained only for the period required by applicable law.

2.3 Transaction Data. We record all financial transactions associated with your z7com account, including deposit amounts, withdrawal requests, payment method references (mobile number, partial card number), transaction timestamps, and PKR balances.

2.4 Betting & Gaming Activity. z7com logs all bets, wagers, game sessions, and betting history associated with your account. This data is used for account management, dispute resolution, responsible gaming monitoring, and regulatory compliance.

2.5 Device & Technical Data. When you access z7com.vip, our servers automatically collect: IP address, browser type and version, operating system, device type, screen resolution, session timestamps, and pages visited. This data is collected via server logs and, where applicable, cookies.

2.6 Communications Data. If you contact z7com support via live chat or email, we retain records of those communications including the content of messages, timestamps, and any attachments provided.

3. How We Use Your Data

3.1 z7com uses the personal data collected for the following purposes:

• Account Management: to create, maintain, and administer your z7com player account;
• Service Delivery: to process deposits and withdrawals via JazzCash, Easypaisa, and other accepted payment methods; to make betting and casino services available;
• Identity & Age Verification: to confirm that you are 18 years of age or older and that the identity provided during registration is accurate;
• Fraud Prevention & Security: to detect and prevent unauthorised account access, money laundering, bonus abuse, and other prohibited conduct;
• Responsible Gaming: to monitor for signs of problem gambling and to enforce deposit limits, self-exclusion requests, and cooling-off periods;
• Customer Support: to respond to queries, complaints, and disputes submitted via support channels;
• Legal Compliance: to comply with applicable anti-money laundering, regulatory reporting, and data retention obligations;
• Platform Improvement: to analyse aggregated, anonymised usage data to improve z7com's products, performance, and user experience.

4. Legal Basis for Processing

4.1 z7com processes your personal data on the following legal bases:

• Contractual Necessity: processing required to fulfil the account registration agreement and to deliver the services you have requested;
• Legal Obligation: processing required to comply with applicable anti-money laundering, age verification, and regulatory reporting requirements;
• Legitimate Interest: processing carried out to detect and prevent fraud, protect platform security, and improve z7com services where these interests are not overridden by your data protection rights;
• Consent: where you have provided specific consent, such as for the receipt of promotional communications. Consent may be withdrawn at any time by contacting z7com support.

5. Data Sharing & Disclosure

5.1 z7com does not sell, rent, or trade your personal data to third parties for marketing or commercial purposes.

5.2 z7com may share your data with the following categories of recipients, strictly limited to what is necessary for the stated purpose:

• Payment Processors: JazzCash, Easypaisa, HBL, UBL, Meezan Bank, Bank Alfalah, Visa, Mastercard, UnionPay, and USDT TRC20 service providers — to process deposits and withdrawals;
• Game Content Providers: licensed game studios (e.g. Pragmatic Play, Evolution) — for game session authentication and RNG certification purposes;
• Identity Verification Services: third-party KYC providers used to verify player identity and age;
• Fraud & Security Services: technology providers that assist with fraud detection, IP geolocation, and account security;
• Legal & Regulatory Authorities: where disclosure is required by law, court order, or regulatory instruction.

5.3 All third-party service providers with whom z7com shares personal data are contractually required to implement adequate data protection measures and to use the data only for the specified purpose.

6. Cookies & Tracking Technologies

6.1 z7com.vip uses cookies and similar tracking technologies to operate the Website effectively. Cookies used on z7com fall into the following categories:

• Essential Cookies: required for basic site functionality including session management and login authentication. Cannot be disabled without affecting site operation;
• Functional Cookies: used to remember your preferences, language settings, and previously visited pages;
• Analytics Cookies: anonymised aggregate data used to understand how players navigate z7com.vip, which pages receive the most traffic, and where technical improvements are needed.

6.2 You can manage cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from using core z7com services but may affect the quality of your experience.

7. Data Retention

7.1 z7com retains personal data for as long as your account is active and for a period thereafter as required by applicable legal and regulatory obligations. Specifically:

• Transaction and betting records are retained for a minimum of five (5) years following account closure, in accordance with anti-money laundering record-keeping requirements;
• KYC documents are retained for the period required by the applicable regulatory framework, which is typically five (5) years after the end of the business relationship;
• Support communications are retained for two (2) years unless a longer retention period is required for dispute resolution;
• Technical and server log data is typically retained for twelve (12) months.

7.2 After the applicable retention period expires, personal data is securely deleted or anonymised.

8. Data Security

8.1 z7com implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, or disclosure. These measures include:

• TLS/SSL encryption for all data transmitted between your browser and z7com.vip;
• Encrypted storage of passwords using industry-standard hashing algorithms;
• OTP-based two-factor authentication for new device logins;
• Access controls limiting internal data access to authorised personnel only;
• Regular security assessments of platform infrastructure.

8.2 Notwithstanding the above, no digital system can guarantee absolute security. You are responsible for maintaining the confidentiality of your z7com login credentials and for notifying z7com immediately if you suspect unauthorised account access.

9. Your Rights

9.1 Subject to applicable law and identity verification, you have the following rights with respect to your personal data held by z7com:

• Right of Access: to request a copy of the personal data z7com holds about you;
• Right of Rectification: to request correction of inaccurate or incomplete personal data;
• Right of Erasure: to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations;
• Right to Restriction: to request that z7com restrict processing of your data in certain circumstances;
• Right to Object: to object to processing based on legitimate interest grounds;
• Right to Withdraw Consent: where processing is based on consent, to withdraw that consent at any time without affecting the lawfulness of prior processing.

9.2 To exercise any of the above rights, please contact z7com support via the official support email displayed in the footer of this Website. Requests are processed within thirty (30) days of receipt. We may request proof of identity before actioning a data rights request.

10. Children's Privacy

10.1 z7com services are strictly available to individuals aged 18 years and above. z7com does not knowingly collect personal data from minors. If z7com becomes aware that an account has been registered by or on behalf of a person under 18 years of age, the account will be immediately closed, all data associated with it will be deleted, and any funds held will be forfeited in accordance with z7com's Terms & Conditions and applicable law.

10.2 Parents and guardians who believe a minor may have registered a z7com account should contact support immediately with relevant details so the account can be investigated and closed without delay.

11. International Data Transfers

11.1 z7com may transfer your personal data to servers or service providers located in jurisdictions outside Pakistan where z7com or its service providers operate. Where such transfers occur, z7com ensures that appropriate contractual safeguards are in place to protect your data to a standard equivalent to the protections described in this Policy.

11.2 By using z7com services, you acknowledge and consent to the international transfer of your personal data as described in this section.

12. Third-Party Services

12.1 z7com.vip may contain links to or integrations with third-party services, including licensed game studio platforms, payment provider interfaces, and analytics tools. This Privacy Policy applies only to data collected directly by z7com. z7com is not responsible for the privacy practices of third-party services.

12.2 When you interact with a third-party service embedded in or linked from z7com.vip — such as a JazzCash payment gateway — the relevant third party's own privacy policy governs the handling of your data during that interaction.

13. Changes to This Policy

13.1 z7com reserves the right to update or modify this Privacy Policy at any time. Changes will be posted on z7com.vip with a revised "Last Updated" date. Continued use of z7com services following any posted changes constitutes your acceptance of the revised Policy.

13.2 Where changes are material, z7com will endeavour to notify registered players via the contact information on file. We recommend reviewing this Policy periodically to stay informed of how your data is being handled.

14. Contact Us

14.1 For any questions, concerns, or requests relating to this Privacy Policy or z7com's data practices, please contact our support team via the official support email displayed in the footer of this Website. Privacy-related queries are handled by dedicated staff and responded to within thirty (30) days.

14.2 If you wish to submit a data subject rights request (access, correction, erasure, etc.), please use the same contact channel and include your registered mobile number and a brief description of your request. Identity verification will be required before processing.